Question

Map not pointing to the zip code mentioned in Account Address

14:17 Feb 12, 2023

Hello,

The pin on the map doesn't always point to the zip code added. If the zip code changes drastically from 3500 to 4000, then it points to the right location. However, if the zip code changes from 3500 to 3100 then pin doesn't change at all. Even the GPSE and GPSN remain the same.

How to overcome this issue?

Thanks in advance.

Madhuri

2 comments

Aleksei Efimenko

14:49 Feb 12, 2023

Hi Madhuri,

Could you please clarify what maps you use?

Are the issue accruing in the web version of Creatio of mobile applications?

Madhuri

05:37 Feb 13, 2023

Aleksei Efimenko,

Hello,

We are using the OOTB maps in Account Address.

The issue is happening in the Web version.

Thanks,

Madhuri

Show all comments