Hi,
Can we deactivate / hide the icons in the right side action pane (for example here below hide the email and chat icons) the same way we can deactivate for the phone ?
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Hello Damien,
Most of the icons cannot be removed from the Communication Panel with a help of basic system tools but only with a help of development.
Still, there is a way to hide the phone icon by disabling the functionality, please refer to the below post:
https://community.creatio.com/questions/how-can-hide-calls-icon-fron-co…
Also, there are some of the related posts with examples of how the described functionality can be achieved for other icons:
https://community.creatio.com/questions/remove-chat-panel
https://community.creatio.com/questions/hide-buttons-communicationpanel
Hope it clarifies!
Best regards,
Anastasiia