additional information in FEED

Hello Jana,



Unfortunately, there is no way to achieve your business task at this moment. 

Our R&D team does have such a task as for now.



Best regards,

Bogdan

Hi Jana, you can make a Process on signal Record added in SocialMessage. Then add some text comments in field Message

Vladimir Sokolov,

Thank you for the idea! It works.

One more question is it possible to apply styles to the Social message? Message itself is created through the business process? I would like to mark Case status in bold or highlight it somehow.

Jana Sergejenko writes:

Html code should work there:

 

Vladimir Sokolov,

Thank you!