Question

Open Edit element in business process is not redirecting

Hi Team ,

 

I have open edit page element to redirect the users in the business process but its not working . Instead i get notification in CTI panel and from there i have to click and open the page and one more thing i noticed is when i run the element in the process log then its taking me to the page .

 

Attaching the screenshot for better understanding . Any ideas ?

 

Regards,

Sethuraghav N

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Best reply

Sethu, 



Edit pages( and other user tasks) appear in CTI panel if the process is being run in the background. 

Please uncheck the "Run following elements in background" checkbox on the signal/signals of your process. Once the parameter is disabled, the page will be shown automatically. 



Best regards,

Yurii

Sethu, 



Edit pages( and other user tasks) appear in CTI panel if the process is being run in the background. 

Please uncheck the "Run following elements in background" checkbox on the signal/signals of your process. Once the parameter is disabled, the page will be shown automatically. 



Best regards,

Yurii

Yurii Sokil,

Thanks it worked 

Hi guys,

 

I'm having  the same issue, and unfortunately, unchecking the 'Run following elements in background' checkbox doesn't seem to resolve the issue for me. Could you help me. I would greatly appreciate your assistance.

 

#Creatio8.1

 

Thanks,

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