Hi Team,
We have a system integrated with telephony . Is there a way to create a queue for all the missed calls from un known number to specific Queue ?
Regards,
Sethuraghav N
Like
1 comments
11:47 Jul 02, 2021
Hello,
You need to setup filter for those records that do not have identified contact and duration = 0
Here is the result
As for call object, it is necessary to create a new one with Schema column value = 2f81fa05-11ae-400d-8e07-5ef6a620d1ad
Regards,
Dean
Show all comments