Mentioning by functional role

dear community,

 

Is it possible to mention a functional role and not just a single user in a feed?

Do you have any suggestions for getting it?

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2 comments

Hello Stefano,

 

To leave the feed message to some role you need to use the feed functionality from the "Feed" section or from the CTI panel feed.

 

As for mentioning a role in once - there is no such a possibility in the OOB version and our R&D team is working on such a logic implementation. We've informed them about your community question and ask to prioritize the task.

 

Also please study this marketplace app - https://marketplace.creatio.com/app/mention-users-alias-creatio I guess it will fit your business needs.

 

Best regards,

Oscar

Oscar Dylan,

thank you 

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