dear community,

 

Is it possible to mention a functional role and not just a single user in a feed?

Do you have any suggestions for getting it?

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Hello Stefano,

 

To leave the feed message to some role you need to use the feed functionality from the "Feed" section or from the CTI panel feed.

 

As for mentioning a role in once - there is no such a possibility in the OOB version and our R&D team is working on such a logic implementation. We've informed them about your community question and ask to prioritize the task.

 

Also please study this marketplace app - https://marketplace.creatio.com/app/mention-users-alias-creatio I guess it will fit your business needs.

 

Best regards,

Oscar

Oscar Dylan,

thank you 

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