Question

Error on adding new email account

Hi,

I'm getting  "The system setting ExchangeListenerURI is not populated" error when I add new email account.

I'm using 7.17.2 version and postgre SQL database.

 

 

Thanks

Akshaya Gajendran

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3 comments

Dear Akshaya,

 

The "ExchangeListenerServiceUri" is a system setting that is used to set up Exchange Listener in Creatio.

 

You may refer to these Academy Articles to fix this issue:

1. https://academy.creatio.com/docs/user/setup_and_administration/on-site_…

 

2. https://academy.creatio.com/docs/user/setup_and_administration/base_int…

 

3. https://academy.creatio.com/docs/developer/platform_overview/components…

 

Thank you and have a great day!

 

Regards,

 

Danyil

Danyil Onoprienko,

 

I have resolved the above issue. I'm trying to add office email account to my system. I'm getting "Invalid email or password" error message even though I have entered correct email and password. I have tried yahoo as well. Still getting the same error. 

 

Thanks,

Akshaya Gajendran

Dear Akshaya Gajendran,

 

Could you please write us at support@creatio.com mentioning this question for us to provide you detailed instructions on how this can be established.

 

Thank you!

 

Hope you have a great day!

 

Regards,

 

Danyil

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