I have a custom package which I am trying to update from my development to production environments. Both are cloud-based, and I am not using SVN. I am exporting via "export packages to archive" in the Configuration panel and importing via the "Installed application /add application" in the System designer panel . I get the message:
Unable to install zip package while SVN package with the same UId exists.
please advise.
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Dear Ricardo,
It seems like you've exported Custom package and trying to import it.
Unfortunately, it's not possible to import the "Custom" package.
Please find more information about the "Custom" package in the link below.
https://academy.creatio.com/documents/technic-sdk/7-16/package-custom
Regards,
Dean
Dear Dean,
The package I am trying to import is not the Custom package:
=====
2020-08-18 15:29:58,910 Loading file: Financial_20.08.18_15.29.09.zip 100%
2020-08-18 15:30:00,269 Configuration backup started.
2020-08-18 15:30:00,316 Loading packages from archive
2020-08-18 15:30:01,206 Package "Financial" loaded
2020-08-18 15:30:01,206 Loading packages from database
2020-08-18 15:30:12,253 System.ApplicationException: Unable to install zip package while SVN package with the same UId exists.
=====
Please help
Dear Ricardo,
In this case I suggest to approach the support team via support@creatio.com.
It is necessary to provide the support with the source and the target instances to look into the package closely. It is quite complicated to find the root cause without the access to the website.
Regards,
Dean