Authorization failed error

Dear Akshaya,

To fix this issue check your application logs: https://academy.creatio.com/documents/technic-sdk/7-16/logging-creatio-log4net. They should contain detailed information on why you were unable to log in.



Also, check if the Supervisor user is available and has contact connected to him.

Best regards,

Angela

Hello, the link expired. Could you share the steps to resolve the authorization error again, please?