Hello, does the [Activities] Section only display tasks in the list view? Is it not possible to display email type activities? I can view emails in the activities lookup, but there are no records returned if I filter on type = Email in the activities section list view.
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11:26 Feb 14, 2019
Hello.
Your observation is correct. The activities section does not show the emails by default, since your real activities can be lost in the correspondence. You can view your emails in the CTI panel, or you can create a lookup for the activities of the email type.
Matt
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