How to set up DCM to move by stages only after completing all tasks or move to final (Cancel) stage.

Question

How to configure the case stages in the following way:

The user must complete every task inside this step to go to the second step,but any time the user can directly go to final (Cancelled) step.

 

Answer

There is a workaround that we actually use here, in bpm'online while working with the cases. You can add the button (let's call it Cancel  to the page or action under the Actions button that will run the custom process that moves to the Cancelled stage and automatically completes all the steps that are required.



Please note that implementing such feature is not easy and it will require the development skills, though I'm sure it completely covers the business purpose you described.

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