Hi
I've installed the plugin for MS Word 2013 64 bits ok, but after I selected the printable form the table with the fields doesn't appear to select the fields.
Any help?
Thanks
Like
Hi Ulisses!
Did you defined what printable fields you'd want to have on your printable in the Lookup named "Printable"
https://academy.bpmonline.com/documents/studio/7-12/setting-ms-word-printable-template
?
Hello,
Philip is right. This can be connected to the fact that the columns for the template are not set in the Printables lookup yet. Before setting up the template in Word, please follow these instructions: https://academy.bpmonline.com/documents/studio/7-12/registering-ms-word-printable
After that please set up a template in Word as it described here: https://academy.bpmonline.com/documents/studio/7-12/setting-ms-word-printable-template
If it is not the case, please describe your issue in more detail along with the screenshots.
Best regards,
Lily
Philip Wierciszewski,
Thank you for you help, Philip.
I had already done it.
Regards
Ulisses
Lily Johnson,
Hi Lily,
Thanks for your help.
The problem was related with the "MS Word printables setup wizard" from Marketplace.
After install it the problem occurs.
I tried to manage reports with a new demo version and before install the "MS Word printables setup wizard" every thing worked perfectly, but after install it, the same problem happened.
I think it could be useful to other, in the same situation.
Regards
Ulisses
Hello,
If you installed the app or add-on from the marketplace, please check the support email. In case the developer is set as bpm'online, please send an email to bpmonlinelabs@bpmonline.com
Best regards,
Lily