Hi,
I am trying to delete some Opportunities, but system tells me that I can't. I am administrator in the system. What can cause this issue?
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Hi Sophie,
I can assume that you get an error "Selected items can not be deleted because they are used in other objects". It means that the selected item is connected to another item or used in not-finished business process.
I can advise you to start with Activities, please delete all the activities that are related to the selected records. If that doesn't help then you need to check all not-finished business processes and clear database tables using SQL script for this. If that doesn't help to resolve the issue you can check Opportunity details, for example contacts, accounts and make sure that your opportunities don't include any items from other sections.
After all those actions you can try to delete selected opportunities.
As you may see system administrator rights don't give you an opportunity to clear all the data you want. You need to make sure that the records are not used somewhere and not related to other items. That is done on purpose as CRM approach stands for keeping all data in the system for the history reasons.