Idea
Discussion

Provide Ability for IFrame, HTML or Markdown Language for Knowledge Base Articles

I would like to have the ability to IFrame, use HTML, and/or Markdown language within the knowledge base section. This will greatly increase our ability to provide more detailed walkthroughs for our agents, with a central location for other assets like images.

1 comments

Hello,



We've registered your idea in our R&D team backlog for consideration and implementation in future application releases. The task number: PR-31945.



Thank you for helping us to improve our product.

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