There is a difference between incoming and outgoing emails in the Communication Panel
But my question is if there is a parameter which separates these E-mails on the Activity object?
I can't seem to find a parameter for this.
Calls has the Direction parameter.
Activities lack this parameter
Should there be one?
Do you like this idea?
Dear Julius,
This option is available. If you are talking about business process, you should use Message type lookup to select the required parameter http://prntscr.com/pbnhhm This column can also be found in the activity object http://prntscr.com/pbni9r
Note, if you try to build the filter in the section based on this column - you will not see any activities with the Email type due to the application logic. http://prntscr.com/pbnio9
Best regards,
Dean