How I can choose the version of email template text according to preferred language of Contact?

Question

How I can choose the version of email template text according to preferred language of Contact (e.g.,French)? 

Answer

The task can be accomplished in the following way:



1. Create a copy of the template.

2. Add postfix -Eng to the English one and -Fr to the French one

3. Add Read data element to the business process and read the contact and the value of the 'Preferred language' field of this contact

4. Add the gateway and the flows that will separate the process for two parts - first one will be executed if the contact language is English and the second one - if it's French

5. Add Send Email element to both flows and specify the correspondent email template for each flow.