Unfortunately, there are no any basic tools in the system to change the order of the statuses or the tasks. Only development process can help you to change it. As a solution, you can try to change the localization to Arabic or Hebrew. The order of the statuses and the tasks are reversed there. Apart from that, here is the guide on how to reverse the order using the development tools -
Thanks, Dean. We need an option to sort the tasks in a stage propperly in bpm'online.
I have also tried to have them arranged by changing StartTime and EndTime. This does not work. We need a SortingOrder or SortingIndex -parameter on Tasks in bpm'online
The tasks are arranged in the order they were added.(Last added => last in list). So, the way how to change is to add them in appropriate way. I recommend to modify business process so that tasks were added in sorted way.
This is quite complex development process. First of all you have to add a tracking links to your emails that will trigger and give the response once an email is opened.
Secondly, you will need to develop a web-service that will aggregate a response and record it with a timestamp in bpmonline. As far as I know there is no ready solution for it and it has to be implemented.
As a workaround for it,we can offer you to use the the marketing module of the application that has quite similar functionality available out of the box and there are no major adjustments required.
