Hello,

When clicking the "Change approver" button the ApprovalDashboardItemViewModel module onChangeApproverButtonClick method is called. This onChangeApproverButtonClick method calls the changeVizierAction method from the BaseVisaProvider module. Lookup opening is performed in this part of code (inside the checkRightCallback callback method):

LookupUtilities.OpenLookup({
						sandbox: sandbox,
						lookupConfig: lookupConfig,
						renderTo: renderTo || Ext.get("centerPanel"),
						cancelCallback: cancelCallbackFn
					}, lookupUtilitiesCallback, this);

Unfortunately filters cannot be added at this point based on the OpenLookup method from the LookupUtilities.

Hi, Yasaswini!

Unfortunately, we are not able to understand what exactly you meant by "badge or counter is seen as highlighted in yellow."

Please get acquainted with this documentation and clarify the current and expected behavior.

Hello Amritha,

There are no basic tools to achieve your business task. It could be achieved only by development.



We've registered it in our R&D team backlog for consideration and implementation in future application releases.



Thank you for helping us to improve our product. 

Bogdan,

If it can be achieved by development then can you please share the snippet which can be used to achieve it

Hello Amritha,

Unfortunately we don't have a ready to use code for this task. The logic of the notification in the CTI panel is stored in the VisaNotificationsSchema module. If you need to add additional columns in this notification schema you need to insert them into the diff array of the schema. You can also study how data is received to fields like NotificationSubjectCaption or NotificationDate columns.

Hello,

Can you please screenshot the exact button you click, clicking which should start the validation process?

Thank you!

Best regards,

Oscar

Oscar Dylan,

While clicking Approve on notification panel as shown below,

Also while clicking under DCM & from Approvals section, same error shows on the console, but popup doesn't come.

Regards,

Sourav

Sourav Kumar Samal,

this is a bad request response returned by the app and we need to see the actual response (from the "Response" tab of the request in the "Network" tab).

To add some logic upon approval you need to replace the "approve" method in the "VisaNotificationsSchema" module (for "reject" actions its "reject" method). You will be in the context of the approval record and you can use data from there to process further with the approval\rejection. So you need to override the logic of these two methods.

Best regards,

Oscar

Hello Vincent,

Please be informed that at the moment, in the existing interface of mobile application approvals, it is not possible to implement such logic as you described.

A request for the implementation of this functionality has already been registered and I will also attach your request there to increase its priority.

Thank you for choosing Creatio!

Kind regards,

Mira

Hello Ibrahim,



Could you please specify the current version of the website?



Best regards,

Bogdan

Bogdan,

8.0.0.5434

Ibrahim Nour El-Din,

 

Unfortunately, this functionality is not available in 8.0 version. But we've been informed that they will be available again with the next coming releases (8.0.1 or 8.0.2).

 

Best regards,

Bogdan

Hi Yana,

I just prepared working example so You can adopt it to Your case

 define("VisaNotificationsSchema", function() {
   return {
      methods: {
 
         getVisaActionButtonMenu: function() {
            var menu = this.get("VisaActionButtonMenu");
            if (!Ext.isEmpty(this.values) ? this.values.SchemaName=='Opportunity' : false) {
               menu.removeByIndex(1);
               menu.removeByIndex(1);
               menu.removeByIndex(1);
            }
            return menu;
         }
      },
      diff: [
         {
            "operation": "merge",
            "name": "VisaActionButton",
            "parentName": "NotificationItemTopContainer",
            "propertyName": "items",
            "values": {
               "itemType": Terrasoft.ViewItemType.BUTTON,
               "style": Terrasoft.controls.ButtonEnums.style.TRANSPARENT,
               "classes": {"wrapperClass": ["visaActionButtonWrap-class"]},
               "caption": {"bindTo": "Resources.Strings.VisaActionButton"},
               "prepareMenu": {"bindTo": "selectNotificationItemOnActionButtonClick"},
               "menu": {
                  "items": {"bindTo": "getVisaActionButtonMenu"}
               }
            }
         }
      ]
   };
});

Best regards,

Marcin

Hello Jana,

As we replied in your case, the most likely reason for this behavior is a missing piece of code that marks your notifications as read.

Please check if you have MarkNotificationAsRead in your custom code in order for notifications to properly display.

You can copy the code from the NotificationService object in configuration files.

Thank you,

Artem.

Hello Artem,

We are also facing the same issue. Ours is not a custom code, all we do is create an approval task via business process. While the approval task is seen in notification center, the counter does not get increased.

Please advise

Test process creates an approval task for current user

After process is triggered, task appears for current user, but no badge or counter is seen as highlighted in yellow.

Hello Yosef,

Unfortunately, it is impossible to implement your business task, as for now.

But we have already registered the idea for our R&D team to implement this functionality in further releases. I will assign your case to this project in order to increase its priority.  

Best regards,

Bogdan

I believe its best to use only one record in the system to be linked to the Approval. You just have to ask yourself what the user is accuallt approving and commit to that. Is it the Opportunity(aka Pitch?) or the Project(aka Matter?)?

If I wanted to display History of Approvals of the Opportunity, on the Project Page, that's easy to set up using a Detail. Easy to use and good overview as well

You could modify the Approval object and have it be connected to an Project (this not the same as the Link-function since that's pretty special). But I gotta wonder if this is neccessary