mobile
Mobile app
mobile application
condition rules
rules

hi,

Please find the below link that explains how to enable/disable fields based on condition in mobile app.

http://agiliztech.com/2019/06/24/agiliztechs-customization-bpmonline-enable-disable-field-mobile-app/

 

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Mobile app
map
GPSN
GPSE
7.14_()
sales

Hello,

I have a question regarding the Account Address in the mobile application. I have some account addresses that have only country and GPS coordinates filled. When I open the map, the map is focused on the country and not on the gps coordinates. 

Do you know if this is the default behaviour? Are the GPS coordinates sent to the "map" application?



Thank you,

Cristian Galatan.

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Dear Cristian,

 

Our system uses the external resource OpenStreetMaps for showing on the map specified addresses. You can check whether the address (or GPS) you specified is on the map at https://www.openstreetmap.org/. If it needed - you can add the address to this resource so that added address will be displayed correctly in OpenStreetMaps and bpm'online.

Best regards,

Anastasia

Anastasia Polo,

 

Thank you Anastasia for you answer.

So the account address will be shown correctly on mobile application if the OpenStreetMaps is also installed on that mobile device, right? And also if the GPS coordinates are filled for that address the pin on the map will appear?

Dear Cristian Galatan,

It isn't necessary to keep the OpenStreetMaps application installed all the time. Please check whether the address (or GPS) you specified exists and correctly is displayed on the map at https://www.openstreetmap.org/. If there is absent such address - add it. The main idea is - if it is correctly displayed on this map, it will be correctly displayed in the BPMonline.

Best wishes,

Anastasia

Anastasia Polo,

Maybe I didn't asked the right questions. I can see the address correctly on the web application. The pin is also displayed correctly.

The problem is with the mobile application. When I want to see the location on the mobile application, the mobile application ask me what map application I want to use to show me that address. I can choose (google map, waze or any other map application I have installed on that mobile device).

It doesn't open a screen (that maybe is using OpenStreetMaps) to show me the address, like it does on the web application. So is the mobile application not working as intended or do I need to configure the mobile application to do that?

Thank you.

Cristian Galatan,

Sorry for the misunderstanding. To investigate this issue we need more specific information so please submit a case to support@bpmonline.com. Also, specify please the OS version and name of your instance.

Thank you!

Anastasia

How can I map custom City column to be mapped correctly in the Map? I have a requirement to replace the city column with a standard text field as the users are complaining about the finicky data entry of creating lookup values. When creating a city field the MAP API is not working with new field and I would like to know how to fix that.

7.14.3.1686

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Q&A
Mobile app
mobile

Case

I have a Business Process that does not work on mobile.

In my primary application on site it works OK

Solution

BPM'online application and BPM'online mobile must be set up independently of each other - and this is why your code is not working for the mobile version. You can find more about mobile development on our Academy (https://academy.bpmonline.com/documents/technic-sdkmob/7-12/bpmonline-development-guide).

Regarding Business processes: as for now there is no such functionality - user elements like "auto generated page", "open edit page", "task" do not work in mobile version.

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Mobile app
7.13_()
service_enterprise

Group,

So, since upgrading to 7.13.1.769, the Windows app from the App Store no longer works.  Specifically it hangs at "Loading Structure 329 from 329".  The app for iPhone appears to still work, however the Windows App will just lock up here indefinitely.  If I close it and re-open it then hangs on "Loading".  The only thing you can do is reset the app and try again, unfortunately with the same result.

Has anyone else experienced this?

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Dear Judy,

Can you please send this issue to support@bpmonline.com for further investigation? 

Best regards,

Angela

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Mobile app
mobile
add action

http://prntscr.com/m06opd

http://prntscr.com/m06ovn

 

In order to create it, you need to do the following:

1. Create a module. Call it UsrMyAction

Add the code

Ext.define("Terrasoft.MyAction", {
    extend: "Terrasoft.ActionBase",
 
    config: {
        useMask: false,
        title: "MyActionTitle",
        iconCls: Terrasoft.ActionIcons.Copy
    },
 
    execute: function(record) {
        this.callParent(arguments);
        alert(11111);
        this.executionEnd(true);
    }
 
});

Add the localizable string

MyActionTitle



2. Add a module. Call it UsrMobileAccountModuleConfig

Add the code

 

Terrasoft.sdk.Actions.add("Account", {
    name: "myAction",
    actionClassName: "Terrasoft.MyAction"
});





3. Create a replacing client module for the MobileApplicationManifestDefaultWorkplace module. Or use a mobile wizard  - it will create the manifest automatically. 

Add the newly created modules to the manifest

{
    "CustomSchemas": [
        "UsrMyAction"
    ],
    "Models": {
        "Account": {
            "PagesExtensions": [
                "UsrMobileAccountModuleConfig"
            ]
        }
    }
}





Restart the application pool, synchronize the mobile application again. 

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is not working,

i already create the code

but still not showing button in the section

 

 

indar wiguna,

Please do every word of the article again from scratch. If it doesn't help, please send me a video that shows your actions. 

Hi Eugene 

Now is working,

Sorry I forgot to compile in the system.

for mobile is needed to compile every we customize using code

Thanks lot

indar wiguna,

Are. You sure that you tried to restart the application pool (not restart the application but restart the pool)?

HI Eugene, how we can perform update to the record inside of the action?

Hey did you ever found answer for this?

Gary Singh,

 

Unfortunately, there are no examples we can provide you with as there can be different variations of customizations made. The general recommendation would be to perform all the manual changes you must make in Mobile Application Wizard before modifying the code in schemas, because saving changes in wizard will override your customizations. 



Once all the fields and sections are added, you can transfer customizations in code. 

More information on customizations can be found in this academy article and all other articles related to it:
 

https://academy.creatio.com/docs/developer/architecture/microservices/m…

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Mobile app
approval
#Orders
Contract
7.12
sales_enterprise

Hi - Is it possible to have the approvers, approve the orders / contracts via bpmonline mobile app? if so, how to set it up? - We are not seeing any references to this in the documentations.

regards,

Ganesh

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Dear Ganesh,

There is no out of the box functionality for approvals in mobile application in the current release. But you can develop your own approvals logic for mobile application taking the existing one (desktop one) as an example. In order to have approvals in mobile application You need to create a similar detail, develop similar functions and distribute the access rights accordingly. 

There are no example or guidelines created yet, but your one can be the first example published!

With best regards,

Oliver WIngston

 

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Mobile app

I have 2 questions:

1) Let's say I add some field into any page of the CRM, will this field show up in mobile app?

2) Do both CRM and mobile app use the same Data Base and configuration? Or each of them need to be customized separately?

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Hi Harry,

Of course, mobile app and CRM use the same Data Base, but you need to configure the mobile application pages separately. Starting from 7.5 version there is a special Mobile application designer available that makes this process very easy. For earlier versions you need to write code yourself.

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