Business Process
folders
Marketing_Creatio
7.17

Hi Community!

 

I try to start a business process when a contact is added to a static folder.

I selected the object 'Contact in Folder' and the action 'record added' and also a condition to the folders' name but the business process doesn't start.

I also tried setting and clearing the 'run in background' flag, but without success.

 

What am I missing here?

Is the 'Contact in Folder' object one that doesn't throw signals? Is there a list of objects that throw signals?

 

Thanks and BR,

Robert

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Best reply

Hi Robert, 

 

Such implementation of a business process uses InsertQuery directly into the database, instead of the InsertQuery class.

 

We've performed some out-of-the box tests and realized that this object really doesn't throw signals.

 

We don't have such list with objects, but this issue will be definitely passed to our Core R&D team as a problem/idea, which will be solved in next releases. 

 

Thanks for that question and magnificent idea for further releases. 

 

Best Regards, 

 

Bogdan L. 

 

Hi Robert, 

 

Such implementation of a business process uses InsertQuery directly into the database, instead of the InsertQuery class.

 

We've performed some out-of-the box tests and realized that this object really doesn't throw signals.

 

We don't have such list with objects, but this issue will be definitely passed to our Core R&D team as a problem/idea, which will be solved in next releases. 

 

Thanks for that question and magnificent idea for further releases. 

 

Best Regards, 

 

Bogdan L. 

 

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folders
Studio_Creatio_enterprise_edition
7.17

Need to make some standard dynamic folders available to all users. Is it possible ?

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2 comments

You can change the access rights for the folder and all the All employees role, this will make it available to all users. Click the gear icon for the folder, select Access rights, then add All employees to the Read access rights and they will be able to see the folder. Is that what you're after?

Ryan

Ryan Farley,

Exactly. Working fine, thanks. 

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Discussion
Filters
folders
dashboards

Hi Team, 

 

Let us have filters and folders on the main dashboard like we have it on section dashboards.  Ref #SR-0966586

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notifications
custom
folders
Contact
dashboard
Business Process
7.16
Marketing_Creatio



Hello,

 

I've implemented a custom notification, but i've seen that there is one field : "unique caption ID" by this field I already know that there are possibilities to redirect to one contact, account, etc.

But I want to redirect the user to one folder when this user is clicking on the link of the notification

 

 

And by the way, by a second notification I want to redirect the user to one tab of the Contact's section dashboards

 

 

Is anyone knows how can I do these several things?

 

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Hello Marvyn,

 

The difficulty here that makes this task almost impossible is that notifications were developed to open some section record, but not to select some section element (like tab or folder). Theoretically it could be done using pushing the current user back to the section of the notification record

 

(this.sandbox.publish("PushHistoryState", {

                                        hash: requestUrl

                                    })

 

and data manipulations in the SysProfileData table, but this was never tested.

 

Best regards,

Oscar

Hello Marvyn,

 

The difficulty here that makes this task almost impossible is that notifications were developed to open some section record, but not to select some section element (like tab or folder). Theoretically it could be done using pushing the current user back to the section of the notification record

 

(this.sandbox.publish("PushHistoryState", {

                                        hash: requestUrl

                                    })

 

and data manipulations in the SysProfileData table, but this was never tested.

 

Best regards,

Oscar

Oscar Dylan,

Thanks a lot for your answer, i've tested the fact that if the unique caption ID field is not completed the user will be redirected to the section of the notification..

But if you find a way in order to do this task, let me know it..



Thanks a lot.

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folders
Filters
dashboards
7.15_()
Sales_Creatio_()

Is there a way to apply criteria from a saved folder to another folder or dashboard?  I have a few complex queries.  It would be great if, when building a new folder or dashboard, I could just apply the criteria from one or multiple saved folders/filters instead of starting from scratch each time.

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Dear Lisa,

You just need to click on the gear icon on the folder http://prntscr.com/q0wsnm and select Copy option. As you see, I've created the same folder with identical filter. As for dashboards, you can either create the copy of the whole dashboard tab http://prntscr.com/q0wt23 or copy 1 element of it through the dashboard designer http://prntscr.com/q0wtc7

Best regards,

Dean

Thanks Dean,

I know about the copy features.  Sometimes I'd like to copy folder or dashboard criteria from one section to another.  It's not possible to do that.  Also, I'd like to copy the criteria from one series in a graph dashboard to another series, or even just a subset of that data.  It's not possible to do that either.  I end up having to recreate the entire query in each series.

It would be nice if we could just save a particular query or apply the criteria from one or multiple folders to a dashboard without selecting the folders. Especially if deploying to other users. 

Dear Lisa,

We will register this idea in our R&D team backlog to consider the implementation of such logic in the future application releases.

Best regards,

Dean

Hello Dean, has there been any forward movement on this idea? Also, when looking at this logic it would be great if these dashboard and folders could be available between environments since dashboard aren't able to be created through packages. 

Nathan,

 

Thank you for your question!

 

I have double-checked this information and currently, there are no updates on the ETA of implementing this feature in Creatio.

 

We will make sure to provide this information as soon as we acquire it.

 

Thank you for your understanding!

 

Regards,

Danyil

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data binding
folders
7.15_()
-Sales_Creatio
enterprise_edition_()

Hi,

Does anyone know how can I bind a static folder (created e.g. in Lookup Manager) to my package? GlbDataBinding lacks such option.

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Dear Artur, 

You can bind a record of the <SectionName>Folder (e.g. ContactFolder) with the filter: name = "Your folder's name", and bind records from <SectionName>InFolder (e.g. ContactInFolder) with FolderId = Id of the folder chosen above. 

Here is an academy page for data binding: 

https://academy.creatio.com/documents/technic-sdk/7-15/binding-data-packages

Best regards, 

Dennis 

Dear Artur, 

You can bind a record of the <SectionName>Folder (e.g. ContactFolder) with the filter: name = "Your folder's name", and bind records from <SectionName>InFolder (e.g. ContactInFolder) with FolderId = Id of the folder chosen above. 

Here is an academy page for data binding: 

https://academy.creatio.com/documents/technic-sdk/7-15/binding-data-packages

Best regards, 

Dennis 

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Discussion
folders
delete records
Ideas

It would be great if there were a separate menu for Folder options, either distinct from the current Actions menu or as a distinct menu option under the list of actions.  When using static folders, my users often use the Delete option in the Actions menu, when they really want to exclude a contact from a folder.  It can get kind of confusing and can lead to data loss for contact records.

1 comments

Dear Lisa,

Thank you for your idea! We will pass it to our R&D department so they could consider enhancing the following functionality in the upcoming releases. 

Best regards,

Angela

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folders
7.14_()
sales

I'm hoping to set up colour-based row filtering for a section list (as per https://academy.bpmonline.com/documents/technic-sdk/7-13/how-highlight-…), but only in a particular folder.

Is there any method or property I can access from a section schema that would tell me which folders or filters are currently applied to the list?

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2 comments

There is an opportunity to find out which folder is applied to the list. Please use the property this.get("CurrentFolder"), which will give you all information you need.

Excellent, thank you.

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folders
view setup
7.13_()
sales_enterprise

Is there a way to set up certain column views for one unique folder and have them save to that folder? 

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3 comments

Dear Heather,

The basic application tools do not allow to set up the views for folders, however we have the marketplace application that can satisfy your needs https://marketplace.bpmonline.com/app/list-setup-folder-bpmonline

The out-of-the-box feature that would allow to set up folder views will be available in the future application versions. As for now, please install this application. 

Best regards,

Dean

Dear Parrett,

Hi,

 

it seems the add-on is no longer available on Marketplace. Any hints how to define list view for a folder?

 

Best regards,

 

Michal

Hello Michał Krzycki,

 

Unfortunately, there is no basic way to set up different columns' views for different folders, but the corresponding project is already registered for our R&D team. The idea was accepted by them and will be released in further versions of Creatio system. 

 

Please let us know in case any additional information is required. 

 

Best regards, 

Olga. 

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dynamic folder
exclude from folder
folders
7.13_()
sales

Does the "Exclude from folder" option here not work for Dynamic Folders?

I have a bunch of dynamic and static folders. "Exclude from folder" is working for Static folder but can't seem to make it work for Dynamic folders.

 

Not sure if that's even possible. Looking for some information.

 

Thanks in advance.

 

Regards,

AK

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2 comments

Hi,

Static folders are filled manually and dynamic folders are filled automatically according to the filters set for specific folder. To exclude records from dynamic folder it must be altered in a way that makes it not suitable for such folder. "Exclude from folder" can be used only for static folders.

Angela Reyes,

 Alright thanks :)

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