analytics
report
chart

Hello Everyone,

how to add the "Decision Maker" field in the chart's Display Data. Please See the Attached Screenshot.

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4 comments

Hello,

Thank you for your question.

 

We attached the article where you can find information on how to work with the dashboard below:

https://academy.creatio.com/docs/user/customization_tools/analytics/set…

 

Please note to which object you are building the chart. 

Viktoriia Hrynchuk,



We are building a chart of "Opportunity" and "Desision Maker" field is not visible in chart's display data. Can you help how to do that?

Hello,

This column is written in code, so you can't use it to build a chart.

Viktoriia Hrynchuk,



Is there any work around?

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analytics
8.0

Hi,



Is there a possibility in Freedom UI to have number comparisons directly in the same dashboard metric tile with increasing/decreasing indicators & colors ?



Dummy example here below with YoY indicators (+ with color coding):



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3 comments

Hello,

 

Unfortunately, it is not possible to do it by means of basic functionality.

We have registered an idea and forwarded it to our R&D team for further review.

 

Best regards,

Yuliya

@Damien, 

 

I had asked this question last year as Creatio has been using visuals of this functionality in their marketing since at least Q2 last year.

 

I was told we would start to see this in 8.0.6 but my guess would be, according to the latest roadmap I have seen, is that this will be 8.1 -8.2 releases. 



I feel the analytics OOTB functionality is lagging drastically behind other platforms. I am very much also hoping there is some OOTB reporting functionality that is going to be added as users really struggle with the UI from the excel add-on. 

 

I should add that I am impressed by the latest features, so I am sure we will get there eventually.



 

Harry,

 

thanks for you additional comments and very informative screenshot :)



Indeed, analytics & forecast is far behind what competitors (major and smaller) are capable of doing on the market. (Eg: simple changing numbers appeareance from 300,000.00 to 300K or 0.3M; adding a currency $ or CHF, or USD directly on the graph etc, have been around for more than a decade, and are not enhanced missing functionalities such filtering lists based on charts selection vs just a field or lookup (without bringing to a new list page), adding a fixed "objective" line, or the one mentioned here above -- ). Feels more like OOTB analytics is playing a rather slow and late catchup...



From the detailed roadmap, wondering what will actually be available as "official release" on planned quarters vs beta releases😉.

 

Also impressed with the potential of the new crt packages. Hopefully, a steady rythm of new functionality releases will pick up the pace again after 8.1 release "brings out of beta" Freedom UI and composability.

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analytics
Sales_Creatio_enterprise_edition
8.0

Hello !

We are having the following error on all our pages :

How can we disable google analytics ?

thank you !

nicolas

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3 comments

We are also facing the following error :

Same here 

Hello!

 

Please note, that in the next version that issue should be already solved.

 

Now if it does not affect the site using, you can ignore it, but if it is affecting, then you need to follow the following instructions:

 

In root .\Web.config under section:

 <configuration>

   <system.webServer>

       <security>

          <requestFiltering>

             <denyQueryStringSequences> 

please add two new sequences "../" and "..\" and delete the old one "..".

 

Please find the sample with the target configuration below

<configuration>

...

  <system.webServer>

  ...

    <security>

      <requestFiltering>

         <denyQueryStringSequences>

            <add sequence="../" />

            <add sequence="..\" />

         </denyQueryStringSequences>

      </requestFiltering>

   </security>

  </system.webServer>

...

</configuration>

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analytics
#Email_analytics
Marketing_Creatio
8.0

Creatio calculates the number of opened emails using the “pixel” tracking method. Is Creatio is doing something regarding privacy changes that block the pixel that allow Creatio to know if the email was opened or not? Is there a roadmap for this?

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Khalil Guliwala,

 

Please be informed that the articles you shared above are still relevant, however, there will be some changes in the Creatio version 8.0.5, so stay tuned and wait for the release notes to get more information on the topic. 

 

Also, I'd like to bring your attention to the fact that the tracking method you mentioned is the mailbox provider's functionality and not Creatio's, therefore we have no impact on the way their system works.

 

Best regards,

Mira

Hello,

 

Please specify what provider you use. Also, can you elaborate on the matter and explain in detail if you have any specific concerns, and what possible vulnerabilities exactly you have in mind? 

 

Best regards,

Mira

Mira Dmitruk, the client is asking about cookies/pixels and the cookie apocalypse (a very complex topic). Essentially, they wanted to know if  Creatio had any best practices or information on how the Creatio platform is going to handle lead tracking and email opens/clicks in this new digital world. Is the information in these Creatio academy articles still valid? https://academy.creatio.com/docs/user/marketing_tools/website_tracking/…

https://academy.creatio.com/docs/user/crm_tools/landing_pages_and_web_f…

 

thanks

Khalil Guliwala,

 

Please be informed that the articles you shared above are still relevant, however, there will be some changes in the Creatio version 8.0.5, so stay tuned and wait for the release notes to get more information on the topic. 

 

Also, I'd like to bring your attention to the fact that the tracking method you mentioned is the mailbox provider's functionality and not Creatio's, therefore we have no impact on the way their system works.

 

Best regards,

Mira

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dashboard
analytics
Studio_Creatio_enterprise_edition
7.18

Hi all,

I am currently in the process of setting up dashboards for a client, but wondering if some functionality that I can't see is possible.

 

1. Line Graph 

On the attached graph I have set 4 series all by their fiscal year (June-May). I have done this via custom start and end date, because I understand the fiscal year can't be done. However, this is still showing on the line graph grouped by calendar year. I.e it starts with January and not June - therefore, the first 5 months are actually of year 2024 and then follows on to 2023. 

 

Is there anyway round this so that it actually shows sequentially by date I have selected? 

 

 

2. Metric

Is it possible via custom function (or marketplace app) to add a "Same Period Last Year" to show against the metric number? So for example, if i choose total Revenue this month, it can show the same period last year? Example below.

 

Thanks everyone!

 

Mark

 

 

 

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analytics
dashboards

Hi community,

is it possible to move a dashboard to another section?

eg. a dashboard is created in the account section, but should be moved or copied to the dashboard section

 

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Hello Jasmin,

 

You'll need Data elements to your package for either SysDashboard or SysWidgetDashboard:

  1. SysDashboard - Stores the dashboards in the Dashboards section or in the Analytics part of a Section
  2. SysWidgetDashboard - Stores the dashboards on pages - for example if you've added dashboard widgets on a page

If your dashboard is just a normal dashboard, bind data to your package from SysDashboard where the Title is the title of your dashboard. If these are dashboard widgets added to a page, look for the modules part of the page code and make note of the recordId values for the dashboard widgets there. Bind the records from SysWidgetDashboard with those Id values to your package. 

Note, this doesn't apply to the newer Homepage dashboard views.

Ryan

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analytics
dashboard
Sales_Creatio_enterprise_edition
7.17

Is it possible to reorder the analytics titles in the section analytics data view page?

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Dear Ricardo,

 

Those titles are ordered by alphabet. If you need to set some of them in a specific order you can add dashboards to favorite or number them.

 

Best regards,

Angela

Dear Ricardo,

 

Those titles are ordered by alphabet. If you need to set some of them in a specific order you can add dashboards to favorite or number them.

 

Best regards,

Angela

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custom button
analytics
Sales_Creatio_enterprise_edition
7.17

We need to add a custom button to the section analytical view page, which will trigger a business process.

 

 

Is it possible ?

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 This container you are referring to is supposed to store DataViews in it (please take a look at the getDefaultDataViews method from the BaseDataView module). It is not supposed to store buttons in it.

 

It is better to add the button to a separate container created in the FiltersContainer container and bind process execution to this button. As an example I've added the button to the contact section analytics data view:

define("ContactSectionV2", ["ProcessModuleUtilities"],
	function(ProcessModuleUtilities) {
		return {
			entitySchemaName: "Contact",
			attributes: {},
			messages: {},
			methods: {
				runCustomProcess: function() {
					var config = {
						sysProcessName: "UsrProcess_eedcaa6"
					};
					ProcessModuleUtilities.executeProcess(config);
				}
			},
			diff: /**SCHEMA_DIFF*/ [
				{
					"operation": "insert",
					"name": "CustomButtonContainer",
					"parentName": "FiltersContainer",
					"propertyName": "items",
					"values": {
						"itemType": Terrasoft.ViewItemType.CONTAINER,
						"items": []
 
				},
				{
					"operation":"insert",
					"name": "TestProcessButton",
					"parentName": "CustomButtonContainer",
					"propertyName": "items",
					"values": {
						"itemType": Terrasoft.ViewItemType.BUTTON,
						"caption": {bindTo: "Resources.Strings.CustomButtonCaption"},
						"click": {bindTo: "runCustomProcess"},
						"style": Terrasoft.controls.ButtonEnums.style.GREEN
					}
				}
				] /**SCHEMA_DIFF*/
		};
	});

And connected custom process execution when clicking the button. As a result the button appeared on the page as expected:

And a custom process was executed upon clicking it.

 

Best regards,

Oscar

Oleg Drobina,

Hi Oleg

 

Couple of questions. If I just wanted this button to appear on List View of the Section Page rather than the Analytics what would need to change?

 

Also does this code create the custom button here or does that need to be created elsewhere and it is just referenced here?

 

thanks

Rob Watson,

 

Hello Rob,

 

For the first question: I used the FiltersContainer container as a parent for the button, but it has the logic that it's hidden in the list view and is displayed only in analytics view (logic of the saveFiltersContainersVisibility method). In this case logic like this should be used:

methods: {
...
loadAnalyticsDataView: function() {
					this.set("IsCustomButtonContainerVisible", false);
					this.callParent(arguments);
				},
 
				loadGridDataView: function() {
					this.set("IsCustomButtonContainerVisible", true);
					this.callParent(arguments);
				},
...
 
diff: [
...
{
					"operation": "insert",
					"name": "CustomButtonContainer",
					"parentName": "QuickFilterModuleContainer",
					"propertyName": "items",
					"values": {
						"itemType": Terrasoft.ViewItemType.CONTAINER,
						"visible": { "bindTo": "IsCustomButtonContainerVisible" },
						"items": []
					}
				},
				{
					"operation":"insert",
					"name": "TestProcessButton",
					"parentName": "CustomButtonContainer",
					"propertyName": "items",
					"values": {
						"itemType": Terrasoft.ViewItemType.BUTTON,
						"caption": {bindTo: "Resources.Strings.CustomButtonCaption"},
						"click": {bindTo: "runCustomProcess"},
						"style": Terrasoft.controls.ButtonEnums.style.GREEN
					}
				}
...
]

We change a parent item for the "CustomButtonContainer" to "QuickFilterModuleContainer". As a result button will be visible only in list view and will be hidden in analytics view.

 

As for the second quesion: the button is created in the schema diff directly (container + button itself).

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analytics
List View
custom button
section
7.16
Marketing_Creatio

After custom section button processing in list view mode, I need to switch to analytics view, instead of returning and waiting for the user to click on the analytics view button.

Is it possible ?

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Ricardo Bigio,

You can use the following code to change to the dashboard view in a section:

this.changeDataView(this.get("AnalyticsDataViewName"));

Ryan

Hello Ricardo,

 

Can you please provide us with more details regarding your request and the business task you are trying to achieve?

I suppose you have some custom section with records and after you open a record and click some button on the page, you want the system to open section Dashboards instead of the regular section record list, am I correct?

 

Thank you!

 

Best regards,

Bogdan S.

On the section page are the buttons "new", "actions" , and the ones that switch from list mode to analytic mode.

Besides them,  I have a custom button,  "I/S",  that triggers a business process (in order to build data that will be shown when the user switches to analytic mode) and returns to the section page. Upon return, the section page will be in list mode, as it was before. What I need is the code in the section button processing to return to the section page already in analytic mode, so that the user will not have to click on the analytic mode icon in order to view the data.

 

Ricardo Bigio,

You can use the following code to change to the dashboard view in a section:

this.changeDataView(this.get("AnalyticsDataViewName"));

Ryan

Perfect. Thanks !

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UserGroup
analytics
reporting

During this online user group discussion, we'll learn about the latest updates to Creatio's Reports and Analytics, including changes to the functionality and their data analytics tools roadmap.



If you're a professional working with Creatio data analytics tools, you won't want to miss this user group! We'll discuss the latest updates to the dashboards and tabular reports in Creatio and cover new features that will be added to Creatio’s analytics tools over the next 18 months.

 

REGISTER HERE

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