used_in_another_process | Community Creatio

Question

14:04 Sep 19, 2021

Hi Community,

We are unable to delete records "used in another process". We tried both "Delete connected records also" and "Do not deleted connected records" but it is just going over and over again to another page where you are asked again to choose between the two options.

Thank you

3 comments

Ivanna Yatsura

18:51 Sep 19, 2021

Dear Fulgen,

Please, create a ticket for technical support mentioning the name of your instance and providing external access to it.

Thank you in advance,

Ivanna.

Robert Pordes

18:39 Oct 04, 2021

Hi,

did you find a solution for this?

We are having the same problem and would really need a solution!

Thanks and br,

Robert

Fulgen Ninofranco

14:44 Oct 10, 2021

Ivanna Yatsura,

This is in our on premise system, could you provide the solution please, We will execute it ion our on premise system.

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