I'm currently using the trial version of Sales Creatio in Chrome and would like to integrate Gmail for better email management. Could someone guide me through the steps or provide tips on how to successfully integrate Gmail with Creatio? Any insights on best practices or potential pitfalls to watch out for would be greatly appreciated!
In order to add a gmail account you need to create an app specific password (which means you'll also need 2 factor authentication enabled in gmail also). Then, when adding the gmail account in Creatio you'll provide the app specific password instead of your real one. See https://support.google.com/mail/answer/185833?hl=en
Despite already using an app-specific password, I'm still encountering errors when trying to integrate Gmail with Creatio. What steps should I take to resolve this issue?
1. Please make sure you are using the correct parameters for the Google mail server.
2. Ensure that the web server of the application and the Email listener server have access to the Gmail server.
3. If you're using a local environment, please verify that the microservice is properly deployed and configured.
4. More information regarding the authorization error can be found in the logs of the application and microservice when attempting to add the mailbox.
5. If you are using the site in the Cloud and the mail service parameters are correct, please contact our support for further analysis. (Support@creatio.com)
