We are encountering issues where the windows for system users, lookups, system settings, and process logs are not opening. Can you please provide assistance with resolving this?

 

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Hello,

Please send us a screenshot of your console at the time the issue is reproduced.

Hi Malika,
Please find the attached .rar file for console screenshots

Bala Koteswarareddy,

Hello,

 

Unfortunately, the file cannot be attached here. Could you please provide a screenshot of the console at the time the issue is reproduced?

Thank you for your response. The issue was resolved after redeploying the telephone connectors(VELVETEL connector for Creatio)

You need to refresh your pages, from some time ago, Creatio have this behavior

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Hi community,

 

I was wondering if there is a possibility to add a system setting which is, for example, looking for a field in the Opportunities and take its value.

 

For example :

 

The user adds a date field of the opportunity object.

Then, he would change the system setting pointing to this new created field to take its value (which obviously will be a date).

 

Why would I do this ?

 

Because I implemented some code logic behind it. I do not want the user to just have the logic applied on a specific field that I implemented but that he could change the field where the logic points to through the system settings (or lookups ?).

 

Hope you understand my issue.

 

Best regards,

Jonathan

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Hi Jonathan,

 

Now I got your point and you are right, in case of a business process the user will have to update the process parameters to set the newly created field there or just any other field.

I'm afraid the business processes cannot be that much versatile, sorry.

Hello Jonathan,

 

Have you tried using a business process to complete the task? It seems to me that this can be achieved and automated with the help of just few BP elements.

 

Best regards,

Bogdan S.

Hello Bogdan,

 

Thanks for your answer. Well... it is a good point.

 

However, I wish to deploy an application (add-on like), so I do not know the field that the person will create (it is just mandatory that this field must be a "Date" type). From there, I would have a system setting (which the user can manually change) which points to this field and take its value (the actual date entered in the field on the opportunity page for example). 

 

With the help of a business process, I could automatically populate a system setting having the "date" format but, doing like this, the user should manually update the business process according to the newly created field right ?

 

Isn't there a way, for a UX point of view, to let the user change the system setting and not the business process itself ?

 

Best regards,

Jonathan

Hi Jonathan,

 

Now I got your point and you are right, in case of a business process the user will have to update the process parameters to set the newly created field there or just any other field.

I'm afraid the business processes cannot be that much versatile, sorry.

It could be a great idea to implement a system setting format which could point to a value of a specific field in future Creatio updates :)

 

Best regards,

Jonathan

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Hi Team,

 

Is there a way to remove create access to system administrator . Currently even though its mentioned as read access to all employee , system admin role is still be able to create the record .

 

Regards,

Sethuraghav N

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Dear Sethu,

 

Unfortunately, it is not possible to restrict something for System Administrator if any other employee has the needed rights.

System Administrator will have all rights that employees have.



Best Regards,

Ivanna.

Ivanna Yatsura,

Hi Ivanna, I have only given read access to all employee . In that System admin also should have the read access instead he was still able to create the records 

Sethu Raghav,

 

I'm afraid the System Administrator will have all rights possible as he is a System Administrator.



Best Regards,

Ivanna.

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