Hello!

To add a static folder in the Knowledge Base section, the client should add the following values to the "Schemas for enabling static folder in folder tree" lookup (which should be created first).
 

• KnowledgeBaseArticlesList
• KnowledgeBase_ListPage
• KnowledgeBase

After adding these values, the static folder option will be available:



Let us know if you have any further questions. 

Have a great day!