Dear mates,

PDF attachments are not visible on iPhone using Mail app.

Has anyone had this problem ?

How can I correct this problem ?

Email are generate by process: an email activity open on the sender Creatio screen with the file insert as attachment.

We follow this documentation from Ryan Farley:

https://customerfx.com/article/running-a-word-printable-in-a-process-sc…

The attached files appear well on other email clients...

Thank you !

Nicolas

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4 comments

Hello Nicolas,

Since other email clients work as expected - it seems that the issue is limited to iOS and not connected to Creatio specifically...MoreLess

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