Not all stages/statuses are visible via Kanban view. Are there any additional settings or ideas on how to add the needed stages/statuses 

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Hello Anastasiia,

 

We recommend you creating a case directly for our support team at support@creatio.com providing all the details regarding this question, so we could properly check the issue.

 

Mira Dmitruk,

Thank you

Anastasiia Savchuk,

It would be nice to describe the solution here as well, cause we also have similar issues with Kanban

Hello Vladimir Sokolov,

 

Please note that to keep this Marketplace app free of charge support is provided via issues on GitHub.

Mira Dmitruk,

Unfortunately we haven't received answer on GitHub

Would also like to have solution described in community, rather than having to go back and forth between 3 platforms (partner portal, github, community).



Or maybe, having an FAQ for common marketplace place app issues directly in marketplace apps as a new tab to find the answers directly with the right app ?

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We really need some help.

 

We were previously able to double click the card to enter the record we can no longer do this.

 

This is causing major issues for us. 

I have reached out the developer a.technologies.foundation@gmail.com a  number of times but noone is coming back to me.

I understand there was an update some months back and it stopped working since then.

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Hello Nicola,

 

Thank you for your message. 

 

Unfortunately, the Kanban view was developed by Advanced Technologies Foundation and this application is supported via GitHub:

https://github.com/Advance-Technologies-Foundation

If you have questions or encounter any issues while using the add-on, the developers of the application should be addressed.

 

Thank you for your understanding.

 

Best regards,

Anastasiia

Hello Nicola,

 

I am encountering the same issue. Did you find a solution to the problem ?

 

I would really appreciate it, thanks !

 

Best regards,

Jonathan

 

EDIT : I found a solution to the problem :

 

You must activate the mini page visualisation in the section wizard. Then, you can edit the mini page to display the important fields that you want. You should now be able to double click on the object box in the kanban view and jump to the related object !

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Can someone help, please?

We used to be able to double click the card in the kanban view to open the record, we can no longer do this.

 

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Hello Nicola,

 

Thank you for your question! Your question is related to the functionality available within the marketplace application: Kanban view for Creatio (https://marketplace.creatio.com/app/kanban-view-creatio).

 

If you have questions or encounter any issues while using the add-on, please write at a.technologies.foundation@gmail.com in order to get assistance on this matter.

 

Kind regards,

Anastasiia

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