7.14_() | Community Creatio

https://academy.bpmonline.com/documents/technic-sdk/7-13/working-entity…

13:28 Jul 29, 2019

In order to implement the filter you need to create a replacing client module for the section. In that module you can override the getFilters method to add a filter to the filters collection.

To create a filter use EntitySchemaQuery.

Please find more information about filters in EntitySchemaQuery in the article below:

Here is the example of filtering records in the account section by the category field :

define("AccountSectionV2", [],

   function() {

   return {

       entitySchemaName: "Account",

       attributes: {},

       contextHelpId: "1001",

       messages: {},

       methods: {

               /**

                   *@inheritDoc Terrasoft.GridUtilitiesV2#getFilters

                   *@overriden

                   */

                   getFilters: function() {

                       var filters = this.callParent(arguments);

                       var category = "B";

                   filters.add("FilterCategory", this.Terrasoft.createColumnFilterWithParameter(

                                   this.Terrasoft.ComparisonType.EQUAL, "AccountCategory.Name", category));

                       return filters;

                   }

       },



       diff: /**SCHEMA_DIFF*/[   ]/**SCHEMA_DIFF*/

   };

});

ignacio.dv

21:16 Jul 31, 2019

Thanks Alina, this solved my issue!

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Question

Sending Emails to Organization Units (system administration objects) from Email Process Element

Mitch Kaschub

01:00 Jul 25, 2019

How can I send an email from a business process to a group of recipients who are in the same Organizational Unit?

For example, highlighted in the picture below I tried to make a process that sent an email to the contacts in the organizational role "Strategic Partner Support", however when the process ran, no email was sent. So instead I had to add individual contacts, but I am trying to avoid needing to update individual contacts in this process element as our employees come and go or change roles.

I also tried using a system setting, and added a organizational role to that system setting, but that did not send an email either. Can anyone advise on the best way to do this?

2 comments

11:32 Jul 30, 2019

Unfortunately, there is no opportunity to send an email to the organizational role via a business process element "Send email".

However the functionality can be implemented. An idea is to use a script task element in order to select all contact emails which are included in the role. They are selected from the database via EntitySchemaQuery. Then join all selected emails into a string using ";" as separator. After that use the newly built string of emails as an email for sending.

The basic business process "Send email to case group" works in the same way. Please feel free to use the business process as an example. I recommend you to copy the process, change conditions for launching according to your purpose and change an email template. Pay attention to the script task element "Prepare Recipient Emails".

KrishnaPrasad

17:38 Oct 06, 2020

you can check this template https://marketplace.creatio.com/template/email-users-within-functional-…;

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Question

Adding additional Time zones

service_enterprise

Lachlan Devantier

10:54 Jul 24, 2019

Hi,

I'd like to add additional timezones into the exising Base time zone lookup, (namely time zones used in Australia external territories, such as UTC+10:30 for Lord Howe Island) but it appears that there isn't an option to add an additional New record to that lookup or modify any of the values shown

bpmonline.com/0/Nui/ViewModule.aspx#LookupSectionModule/TimeZoneLookupPage

How do I add/modify the timezones in my bpm online instance?

Yours Sincerely,

Lachlan Devantier

eevi.life

7 comments

04:48 Jul 25, 2019

Dear Lachlan,

Lookup "Time zones" is a system lookup that is locked for editing because those values are needed for login in the system. After adding new value user with this time zone will be unable to log into the system, so this is why it is locked. Our R&D team responsible for this functionality is already working on the implementing this functionality in the future releases.

Best regards,

Angela

Lachlan Devantier

06:37 Jul 25, 2019

Hi Angela,

Do you have a firm estimate on exactly when that will be? Also, why are all the Time Zones in BPM Online using the old GMT naming convention when UTC superseded it in 1967? Considering the full TZ database is provided freely by IANA (https://www.iana.org/time-zones), I find it puzzling that this was not already implemented within your application prior to it's worldwide release?

Yours Sincerely,

Lachlan Devantier

eevi.life

03:41 Jul 26, 2019

Lachlan Devantier,

Those values were taken from Windows timezone lookup and remained in this format. This format does not create any issues with integrations because API can receive such dates while working with .Net Framework.

As for now there is no ETA for this implementation. I will forward your post to the team in order to increase the importance of this functionality.

Best regards,

Angela

Lachlan Devantier

05:47 Jul 26, 2019

Hi Angela,

Then what version of Windows are you using in your infrastructure for BPM'Online? Windows 2008? The latest docs for Windows 10/Windows server clearly show the Time Zone display names using the UTC prefix instead of GMT), (https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/d…) and I can confirm my copy of Windows 10 Pro certainly knows about the UTC+10:30 Time zone for Lord Howe Island.

Yours Sincerely,

Lachlan Devantier

eevi.life

06:13 Jul 26, 2019

Lachlan Devantier,

Those values were taken from it once and did not change afterwards.

Best regards,

Angela

M Shrikanth

00:36 Sep 02, 2020

Angela Reyes,

Hi Angela, Quick related question.

Is daylight saving handled by the system? If yes, How? I only find 'standard' times in the default time zone look up

20:32 Sep 02, 2020

M Shrikanth,

Yes, DST is implemented to Creatio application. If the user selects a time zone that uses DST (some countries do not have it) it will be shifted according to the DST rules.

Best regards,

Angela

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Question

Accessing contact lead qualified contact

sales_team

sarauzo

15:32 Jul 22, 2019

Hi!

from the value of lead module, qualified contact field I am trying to obtain data from the qualified contact, but when I generate the comparision in the business process I always receive value 0.

I send you the filter as attached doc, may anyone has any idea?

Thanks a lot in advance!

File attachments

filter.jpg

1 comments

14:54 Jul 27, 2019

Hi,

Most likely the process does not read anything due to incorrect filtering. Try changing filter conditions.

Best regards,

Angela

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Question

Create a short dot line serie in chart

studio

Nghiêm Xuân Cường

13:43 Jul 22, 2019

Hi all,

I created a chart with 7 series: 4 lines, 3 colums. All of them were created by using built-in chart.

How to make a line change to short-dot dashstyle?

I tried using json series but it showed only json series, all built in series did not appear.

1 comments

https://academy.bpmonline.com/documents/technic-sdk/7-13/localizing-views?_ga=2.15329846.1007139909.1563783712-377734361.1560865727

18:46 Jul 22, 2019

Unfortunately, there is no way to use this type of line in built-in dashboards.

However in bpm'online it's possible to create charts of any complexity, with a lot of filters. In order to implement that just create a view in a database. Fill the view with filtered data. Then create a lookup based on the view. After that create a dashboard based on the lookup. How to create an object based on the view please follow the article by the link below

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Question

13:11 Jul 22, 2019

I just installed a brand new local environment (SalesEnterprise_Marketing_ServiceEnterprise) and I can't even log in.

When I click the login button, nothing happens. Chrome console shows that the request to http://localhost/ServiceModel/AuthService.svc/Login returns with 404.

I have checked that the service file is there, I gave the AppPool user complete permission over the root directory and everything therein. Here is a screenshot of what's installed for IIS: http://prntscr.com/oidka4 (names in Dutch).

Any idea what could be causing this? To me it feels like I missed a setting, but that wouldn't explain why older environments suddenly broke. This suddenly started happening last week.

4 comments

Jonas Van der Aa

15:30 Jul 22, 2019

For those of you bumping into this later: apparently some update had uninstalled http activation of WCF services.... Re-enabling that fixed the login issue.

DhariniS

12:32 Aug 20, 2019

Jonas Van der Aa,

Useful !

Champi Chandrasiri

09:16 Nov 05, 2021

Jonas Van der Aa,

Thank you! You saved my day :)

keith schmitt

20:09 Jan 05, 2022

Thank you

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Question

7.14 Error

sushma

11:53 Jul 22, 2019

Hi ,

I am facing issues after setup of 7.14 version. While opening accounts getting error as shown in the attachment.

Hope someone can help me solving the issue. Thank you.

1 comments

20:26 Jul 22, 2019

There are several recommendations that can be helpful by solving the issue.

1. Probably the issue is in a customization. Try to remove the customization from the Account page. If everything works fine without the customizations please debug js code in the customization in order to find the issue.

2. Analyse upgrade logs and make sure that errors didn't occur during the upgrade process . If there were errors, restore the application to the previous version from database backup and compile it. If compilation errors occur, fix them and after that do upgrade again.

If the tips mentioned above don't help then please contact support team. Send them the database backup before the upgrade. Send them the link to the application files on a new version, the upgrade files.Also please let the support team know if you upgrade the application manually or if you use the upgrade utility.

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Question

Adding "Vehicle Details" as a detail in "Accounts" section receiving communication not found error

studio

Prudvi

07:25 Jul 22, 2019

Hi,

1.Created an object "Vehicle details" in my package "Vehicles" inheritance Account (base).

2. Created a detail using details wizard "vehicle details"

3. Added detail in Accounts Section under "Account Info" tab. Gave Detail Column "Owner" and "Id" for object column.

4.Created a detail page with a "Purchased from" lookup referencing to Accounts.

Getting following error message when trying to create a detail record:

Item with name "KumarVehicledetailsCommunication" not found.

I am doubting 3rd step. Can someone help me on this.

Thanks in advance.

2 comments

Mock dummy data in virtual object

02:26 Jul 23, 2019

Hi,

Can you please send an email to support@bpmonline.com? We will be glad to help!

Best regards,

Angela

KrishnaPrasad

07:57 Jul 23, 2019

I suspect step 1. instead of accounts as the reference object, can you use base object and include account lookup in the detail and try?

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Question

M Shrikanth

13:27 Jul 20, 2019

Hi

We have a use case whereby the data we need to show in a detail needs to be fetched from a 3rd party API. We intend to do the following steps for this -

1. Create a virtual object (Transient data. Not to be persisted in the database)

2. Call the the 3rd party API and populate the virtual object with the returned data.

3. Bind the virtual object to the Detail.

The API is still under construction and we would like to mock / populate / hard code dummy data in the virtual object so that we can proceed with developing the detail. Let me know if there is a way to do this.

Thanks

Shrikanth

1 comments

Best reply

Anastasia Botezat

15:18 Jul 22, 2019

Dear Shrikanth,

Please see the following article on how to implement virtual detail on page with calling API to populate data:

https://community.bpmonline.com/articles/add-virtual-detail-page

Hope you find it helpful,

Anastasia

Anastasia Botezat

15:18 Jul 22, 2019

Dear Shrikanth,

Please see the following article on how to implement virtual detail on page with calling API to populate data:

https://community.bpmonline.com/articles/add-virtual-detail-page

Hope you find it helpful,

Anastasia

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Question

attachment

email marketing