Question

What is the best way to Opt-In a contact - or allow bulk emails again?

23:01 Apr 19, 2017

What are my options to opt-in a contact after they unintentional clicked unsubscribe in a bulk email? How do you change/undo the communication channel - "do not use email" to be unchecked.

Create a business process?
Creat a landing page?
?

Thanks for any insight?

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1 comments

Lisa Brown

04:35 Apr 20, 2017

Dear John,

You may 'unlock' the 'Do not use Email' checkbox. It can be done via Section Wizard (if you obtain the administrator rights).

To unlock the box please:

1. Open the contact page and go to Section Wizard.

2. Find the field in question and click on the pen to go to its settings:

3. Make sure the 'Read-only' box is unchecked:

4. Save the changes.

This way you'll be able to remove the 'do not use email' mark from the contact by simply unchecking the box on the page.

Lisa

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