Question

unable to use macros in email templates (sales enterprise)

Hi!

We have problems using the (native) macros in email templates.

When parameters are inserted, the system displays them in yellow and reports that they can not be used / found.

Does anyone have any idea how we can solve this?

Thank you!

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1 comments

Hello,

Can you please provide us with step by step description on how do you add this parameter, do you add it in a basic template or into your custom template, which object is a macro source for this template, and please send us screenshots of the template and the resulted email.

Thank you in advance!

Best regards,
Oscar

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