Unable to open a detail inside of a detail on Customer Portal

Hi Creatio Community

I am trying to access a detail inside of a detail on Customer Portal, but I am getting the attached errors in Console. I am neither able to create a new record nor open an existing record.


I have added the detail object in the "List of objects available for portal users" lookup but still unable to get inside that detail on Customer Portal.



Like 0



Hello Nisarg,


Thank you for your question. I am afraid it is not possible to investigate this issue without direct access. Please create a request by writing to and provide us with external access. We will be glad to help you as soon as we are able to inspect the issue within the recreation and check the whole system, as there might be several breakpoints that might be the reason for this behaviour. 

Will be looking forward to your soonest request! 


Best Regards,


Show all comments