Timeline for Portal Case Page

Dear Mitch,

There are no basic tools to add the timeline tab through the section wizard. The same relates to the portal case page. You will need to involve the development process to add the timeline tab to any page in the system but as for portal, there is no much reason to add it since this detail has multiple connections to other entities in the system. Apart from that, the portal users might not have the access rights those entities. 

Could you please let us know what is your business task?

Thank you beforehand.

Dean

Thank you Dean. If it requires custom development, I don't think we would want to implement. We were just checking to see if there was a standard and simple solution. 

We enjoy the timeline tab for internal cases, we like how you can filter by date and by type of activity on the timeline. We thought it would be beneficial for our portal users to have this function if it was an option so they could put time filters on the entities that they have access to.

Thanks for your response, my question has been answered.