Hi,
We have a custom section in which we'd like to display the mobile phone number of the contact concerned when it i fileld in the contact related record.
I guess we should use the business rules to do that. Use "Filled in automatically". Know how to define the "If" condition to check if the column concerned is filled in but don't know how to define the "then" value.
Thanks in advance for your help.
Regards
Eric
Like
Dear Eric,
The best option in this case would be adding a custom business process. The process would need to read the contact linked to the custom object record, check if there is a phone number filled in and:
-if there is no, finish
-if yes, read the phone number
Then the process will modify the custom object record using Modify Data element.
Lisa