Regarding "Updating DB Structure" Error while adding or renaming the sections
Hi,
I am using "Sales Enterprise Demo Instance"
For the demo purpose, I am creating new sections, re-naming sections, and adding new details to the sections. But after doing any changes I was unable to save the sections. It is loading and loading as "Updating DB Structure".
Please help me to resolve this issue.
Thank you.
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Dear Likhitha,
The issue occurs because of errors when updating the db structure on the site. to find the error you can open System designer -> Advanced settings -> configuration. After that you can display column Last error message (http://prntscr.com/oyjkr8 -> http://prntscr.com/oyjl27) and update the db structure (http://prntscr.com/oyjlea). The error message will be shown in that column for the object that causes the issue.
After the communication in terms of the support case we've found out that in your particular case the error occurred because for the object being set as the parent of itself that created infinite loop when updating db structure. We highly not recommend changing the parent object in configuration after the object is created as it may lead to various errors (like this one).
Best regards,
Dennis