Not able to Cancel the execution of business process created by me.
Hi All,
I have created a business process on order section, it was working fine but after I have made some changes in that process it is taking so much time for execution. When I have checked the process log, the process log has 100 instance of that process in running state, when I tried to cancel the execution, I am not able to cancel the execution. Now I have deactivated that process then also I am not able to cancel the execution ;Please provide the solution.
Like
Dear Amol,
How exactly did you disable your process? When you disable it rheough the 'Process library' > 'Process Properties', you should be prompted to disable all the running instances:
We have not yet encountered circumstances when the running processes are not being canceled this way, so I'm assuming that you are using some custom script tasks. Please contact support directly regarding this issue, and they will investigate what's causing this.
I have tried deactivating my business process as directed, but it does not prompt to cancel running instances, and they cannot be cancelled manually (the button exists, but has no effect). I even included a 60 second timer to end the process, but they are not ending. The processes do not include custom scripts, just the off-the-shelf process elements. Please advise.