Question

Making Alerts Audible

HI! Is there a way to make alerts for reminders actually make noise? Like a Ping or something?

 

Also, any idea why I get two reminders for the same thing? Only one reminder was created, but everyone always gets two. 

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Hello Mikaela, 

 

As of now, it's possible to implement a sound signal using browser alerts. To do this, you need to allow the Creatio application to send notifications in the browser you are using. By default, some browsers make a sound when alerted, in other cases, you can look for plugins. As an example, I can offer this plugin for Chrome.

Also, we've registered a corresponding idea of ​​a sound notification in the Creatio application for our responsible R&D team for future releases.

 

As for the duplicate notifications, I would suggest to contact the support team via support@creatio.com and provide access to the site where the issue occurs to proceed with the investigation.

 

Best regards,

Anastasiia

Is there any actual solution to this issue. Sound in notifications and in new chats is very necessary.

Поліна Стоцька,


Unfortunately, at the moment, audible alerts are still not configured in the Creatio system. However, the responsible R&D team has accepted this task and is working on implementing this functionality in future releases of the application. 

As a temporary solution, you can try to use this plugin: https://chromewebstore.google.com/detail/background-notification-s/diad… or any other plugin available in open internet resources.

Malika,

This extension doesn't work and I don't know why(
I just installed it, maybe I did something wrong. All permissions for showing notifications and sound (both in Creation and in this extension) are enabled.

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