LDAP user not added

Hi Team,


There are 2 users added from LDAP to CRM, in CRM also corresponding users are created (SysAdminUnit). But LDAP user(LDAP Element) is not having the corresponding user data.


Any action needs to be done additionally or any inputs for verification, please provide me.


Thank You.
Akshaya B M 

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Hello Akshaya,


Please make sure you've finished all the synchronization steps:……


And please check out this article it might also guide you to find the issue:…


Best Regards, 


Bogdan L. 

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