Hi All ,
My requirement is to update the territory to -'International' based on the Country .
Condition is IF Country <> 'India', Territory == 'International'
For this I have created a Process using 'Modify Function . But while I am saving I am getting this error. Please help .
Please note I have already Published both Country and Territory Look Ups from Configuration tools.
TIA
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Dear Shailey,
The reason for this error might be in the duplicated lookups. For instance, if you have lookups with the name Territory, it will result in conflict of reading data and modifying it. The system will not be able to identify which lookup you are trying to use and will display this error. It can also happen if you have one lookup but 2 values with the same name 'International'. Therefore, please double check if you have only one lookup and one value.
In case it cannot help you, please contact our support team via email support@bpmonline.com for further investigation in your particular environment
Best regards,
Dean
Thanks Dean, Your answer was quite helpful.
I have now filtered the records using 'Read' function and passed the parameter value to 'Modify' . So this solved my purpose .
System is now able to identify the correct set of records.
Thanks for your help.
Regards
Shailey