Question

Improve Community Forum Platform

I am a relatively new user to BPM and find that these community forums are difficult to navigate, as there appears to only be a search option for looking at historic posts.

There is a wealth of information in this forum and therefore a good structure, with categories (General, Dev/Scripting, Service Desk, Marketing etc.) and following a standard presentation UI for posts will make this information far more accessible.

If I am missing a link to view this in a standard forum display method, please let me know, as it is not obvious (if it is I am probably just being an idiot).

thanks

Mark

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4 comments

Dear Mark, 

Hope you are doing well! 

Thank you for the suggestion, we've transferred this request to the team, responsible for the Community and this functionality may be added, there is no ETA for this yet, however. 

Best regards, 

Dennis Hudson

Having used an excellent community platform from a network vendor (google SolarWinds and Thwack as I cannot post a link), I would recommend looking at the platform they use, which I believe is by Jive Software.

This platform I know has been a major reason for the success of their software and recommend you review this or something like it, as I feel you need more than just a Forum platform. The ability for users to be able to share content such as code will only enhance user engagement.

Disclosure: I have no affiliation to Jive, but am a consultant for SolarWinds software.

Has there been any discussion within Creatio on improving the Forum platform. I do find it incredibly clunky, and with the expansion on capabilities and low code function, it seems even more beneficial for a community to be built around the platform. This forum platform is just not conducive to this. 

 

I strongly believe that any application that wishes to grow strongly and quickly needs a high quality community platform to help onboard that user base. It is the old adage, if you look through a restaurant window and see lots of tables taken, you go in. You see a few and you move on

Hello Mark,

 

Thank you for your feedback! We will forward it to the corresponding team for further review.

 

Best regards,

Yuliya Gritsenko

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