Hi,
I want to use a user dialog element and I think I have got a basic issue.
This what I get as the dialog- little box saying the dialog name but no options to select.
Can you show how it suppose to look and what wrong with my dialog?
Thanks
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Hello Chani,
Thank you for sharing the screenshot.
It seems that setting for this element are correct. And it's expected behavior that the pop-up window has no options directly in it, there is a need to proceed and open the window to further chose the needed option. As well, pop-up window indicates that you have this business process running in the background.
I would suggest you to double-check additionally the "Start signal" element of your process and clear the checkbox "Run following elements in the background", this way, once the process is running you will be directly forwarded to the "User dialog" page to chose the needed options.
Hope it clarifies!
Best regards,
Anastasiia
Hello Chani,
Please double-check whether you have configured the mention element correctly and whether the Answer options are set. Please refer to the article below for more detailed information about User Dialog element functionality and set up example:
https://academy.creatio.com/docs/user/bpm_tools/process_elements_refere…
Should you have any additional questions, please let us know!
Best regards,
Anastasiia
Anastasiia Zhuravel,
I read the article.
Can you take a look on my element settings:
Anastasiia Zhuravel,
Do you see anything wrong with my element settings?
Hello Chani,
Thank you for sharing the screenshot.
It seems that setting for this element are correct. And it's expected behavior that the pop-up window has no options directly in it, there is a need to proceed and open the window to further chose the needed option. As well, pop-up window indicates that you have this business process running in the background.
I would suggest you to double-check additionally the "Start signal" element of your process and clear the checkbox "Run following elements in the background", this way, once the process is running you will be directly forwarded to the "User dialog" page to chose the needed options.
Hope it clarifies!
Best regards,
Anastasiia
Anastasiia Zhuravel,
Thank you!
I cleared the checkbox "Run following elements in the background" of the start signal and now I get the pop-up. :)