Hello community!
I have successfully installed the gamification add-on but unfortunately, I can’t start any game so far.
Once created a new game, the process to CHANGE STATUS TO ‘IN PROGRESS’ doesn’t work as expected. Instead, the launching step just freezes during the loading process, no outcome is noticed.
Here is what I’ve got after some attempts:
1) The system freezes with the Loading message on the screen, nothing happens no matter how much time you wait for the expected execution.
2) SCORING REASONS and REWARDS are deleted any time you may decide to reload the Loading page.
Any thoughts?
Thanks, everyone!
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Hello Alessandro,
Please specify your Creatio product and its version. This info will help us reproduce the issues that you have experienced.
Hi Alexander,
This is a full-fledged Creatio product (cloud enterprise edition), the system version is 7.16.4.1731.
Thank you for your help.
Hello Alessandro,
Thank you for the details provided. I have successfully reproduced the issue and notified the responsible dev team. I will let you know of any updates.
Have a good day!
Hello Alessandro,
The issues mentioned above are closely related to Postgre compatibility problems of the add-on. Since the responsible team can't fix the problem within a month, we are removing the add-on from publication.
We will re-publish the add-on on Creatio Marketplace after the responsible team resolves the Postgre compatibility issue.
Sorry for the inconvenience.
Hi Shailey,
We are currently looking for a new team to take over the add-on development. We can't provide any ETA for republishing at the moment.
There are no similar add-ons on the Creatio Marketplace. However, you might want to consider using dashboard tools to setup dashboards with the employees' key performance indicators.
