Future plans for Creatio OmniChat channels & documentation?
I am in the process of digging into the OmniChat implementations of Telegram, Facebook, and WhatsApp in order to understand how to create a new chat channel. Are there any future plans to document creating a new chat channel providers for OmniChat?
Second, since the WhatsApp integration uses Twilio, is it possible to use it for SMS sending/receiving via Twilio instead of WhatsApp?
Lastly, if the current WhatsApp integration can't be used for SMS via Twilio, are there plans on creating an Twilio SMS channel? (I'm currently looking at creating an SMS channel via Twilio so I'd love to know if this is on the radar so I can avoid the development time if it's going to be coming at some point)