Question

First Steps

Hi;

We get our first instaletion package for bpm on side studio

I think i have done everyting according to article in academy

https://academy.bpmonline.com/documents/studio/7-12/installing-bpmonline-application-0

I ve got the login screen but then after login button click nothing happened

I try to login as Supervisor

No error no any action.

 

If you could give me sugguestion what i can do wrong i willl be appreciate

 

Regards

Tomek

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1 comments

Hello!

It is hard to tell, at the moment, what exactly appears to be an issue. At this point I would suggest you to make sure that all necessary Windows components are on as well as the web.config file is set up correctly. Moreover, please make sure that you are using a distinct redis db for your application. Checking the browser's developer console could also be helpful.

In case none of the above instructions help I would recommend you to contact the support team directly in order to investigate the issue thoroughly.

Matt

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