Question

Filtering Primary Contact Field

Hi, 

 

When you click the 'Search' button when establishing a 'Primary Contact' for an account. Can i filter the lookup to only show contacts that belong to the account record you are in?

 

Currently it returns a list of every contact we have in CRM.

 

I tried to do it via a business rule with no avail.

 

Thanks

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1 comments

Hello Tom, 

 

It's not possible to implement your business task with a help of basic system tools, the additional development will be needed. 

The same question has been already discussed in a separate post on our Community, please refer to it in case you'd like to proceed with implementation by code. 



Best regards,

Anastasiia

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