Dear community,
I am unable to log into Creatio's mobile application with Supervisor's credentials.
This is the error that occurs:
The error does not occur when I log into a demo environment.
Anyone knows how to fix this issue and be able to access the application?
Thank you in advance.
Best regards,
Clara
Like
Hello Clara,
Thank you for your question!
Please, perform the generation of the source code and once it's done, please, start the compilation.
Kind regards,
Anastasiia
Anastasiia Lazurenko,
Hi Anastasiia,
Thank you for your answer. I did the complitation but it did not work.
What do you mean with 'perform the generation of the source code'?
I think I missed a step.
Best,
Clara
Bogdan,
Thank you all,
I did as you said. Unfortunately it has not worked.
The error persists and access is denied.
Does anyone have any other suggestions or ideas about this issue?
Clara,
Please, contact our support team vie email support@creatio.com and provide us with a DB backup for further analysis.
Thank you,
Anastasiia