Email, phone number and job title are not registered in the new contact genereted by landing page
Hi everyone,
I am creating a landing page to register participants.
I am using the 'Event participant registration form' and the participant is added correctly to the detail and a new contact is created, but the informations of email, phone and job title of the contact are missing. These informations are required to make the form work.
I first tryed to map the values with 'Contact.Email' , 'Contact.JobTitle' and 'Contact.Mobile' but JQuery does not recognize the '.' and does not perform the post method.
So I tried with 'Contact\\.Email' to avoid a JQuery error, but it gave the same empty result.
So I don't understand what I should do to obtain an update of the Contact object based on the form input of the landing page.
Does anybody know how to solve this problem?
Best regards,
Clara
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Dear Clara,
Thank you for your question!
Please check if the landing page is correctly set up by following to these Academy Articles:
1. https://academy.creatio.com/docs/user/crm_tools/landing_pages_and_web_f…
2. https://academy.creatio.com/docs/user/setup_and_administration/on_site_…
3. https://academy.creatio.com/docs/user/marketing_tools/website_tracking/…
4. https://community.creatio.com/questions/marketing-website-event-tracking
Hope this helps!
Thank you!
Regards,
Danyil