Hi everyone, 

I am creating a landing page to register participants.

I am using the 'Event participant registration form' and the participant is added correctly to the detail and a new contact is created, but the informations of email, phone and job title of the contact are missing. These informations are required to make the form work.

I first tryed to map the values with 'Contact.Email' , 'Contact.JobTitle' and 'Contact.Mobile' but JQuery does not recognize the '.' and does not perform the post method.

So I tried with 'Contact\\.Email' to avoid a JQuery error, but it gave the same empty result.

So I don't understand what I should do to obtain an update of the Contact object based on the form input of the landing page.

Does anybody know how to solve this problem?


Best regards,


Like 1



Dear Clara,


Thank you for your question!


Please check if the landing page is correctly set up by following to these Academy Articles:

1. https://academy.creatio.com/docs/user/crm_tools/landing_pages_and_web_f…

2. https://academy.creatio.com/docs/user/setup_and_administration/on_site_…

3. https://academy.creatio.com/docs/user/marketing_tools/website_tracking/…

4. https://community.creatio.com/questions/marketing-website-event-tracking


Hope this helps!


Thank you!








Show all comments