Hi, I am having issues verifying my domain for bulk emails. I have inserted all the SPF/DKIM records correctly, however my domain still says unverified.
Why would it still be unverified and what does it take to make it verified?
Thanks
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Could you please specify which provider do you have: Elastic or UniOne? Also could you please double check that you've done all settings as in instructions below:
Elastic - https://academy.bpmonline.com/documents/marketing/7-14/domain-verification-elastic-email-provider#XREF_51877__Elastic_Email
Best regards,
Dennis
Collette,
Unfortunately automated domain verification period is not predictable, but as usual Elastic performs automated checking once per day. It is better to contact us at support@bpmonline.com and provide us with the link to the application where you've added the domain and also with domain name itself and we will perform manual check. We are also planning to add information on automated domain verification check on the Academy and we are discussing this information with Elastic and UniOne and once done - we will update all our clients in Release notes section of our website.
Best regards,
Oscar