Question

Default font size

Hello, I am following this article on how to set default fonts. I am running into some problems though.

 

For one, this default seems to only work when you send a email from the action buttons on the section. See screenshot

We are able to see here that the font is defaulting correctly to Calibri, but I also want to default the font size. I don't see a system setting or documentation for setting a default font size, but I do see a (Default) option when selecting font size.

I would like to be able to set a default font size.

 

Another problem is that the default does not work when you use emails through the mailbox section, and the custom font isn't even available. See screenshot

I would like to be able to have access to the custom font in this email view, and have this custom font default along with font size.

 

Any help is appreciated. Please comment if you need any clarification.

Thank you

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4 comments

Hello Tyler,

 

Hope you're doing well.

 

Currently, there is no possibility to apply the font by default for regular emails (but it is possible to do for bulk emails (in the bulk email designer) using the "CKEditor default font" system setting). Our R&D team has functionality request in an "Accepted" status regarding the possibility of applying default font for regular emails so we can expect this logic in one of the nearest releases. I will also inform them about your request so to speed up the solution of this issue of missing default font for regular emails.

 

Thank you for helping us to make our application better!

 

Best regards,

Roman

Just looking for this setting! Let us know when ready.

Hello,

 

Any update on the default font for the email activity page? We would like to set Verdana as the default font, instead of Bpmonline Open Sans.

 

Kind regards,

Vincent

Hello Vincent, 

 

The idea to implement the possibility of using a default font for any system CKEditors was accepted by our R&D team. This option will be implemented in further releases, but unfortunately, we do not have any specific ETAs. 

 

Best regards, 

Olga. 

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